Pensions statement FAQs

Information to help you understand your recent statement

Below you will find two sets of FAQs relating to pension Plan statements. One for unitised (unit-linked) pensions, one for conventional pensions.

If your Plan is unitised, your statement will clearly make reference to fund units which you hold. If it doesn’t, your Plan is conventional.

FAQs for unit-linked pensions

  • What is the Ongoing Advice Service (OAS)?

    The OAS is an optional service provided by Wesleyan Financial Services. It will provide you with the opportunity to receive a financial review at least once a year. You will also be kept informed about relevant changes to taxation and regulations.

  • What is the Annual Allowance?

    The Annual Allowance, which is currently, £60,000, is a limit on the amount of pension contributions or savings that can be made in a tax year without incurring a tax charge. If your total annual income is more than £200,000 your Annual Allowance could be reduced. The exact limit depends on various definitions of your earnings, and if you are unsure of your Annual Allowance, we recommend you seek regulated financial advice.

  • What is the Money Purchase Annual Allowance (MPAA)?

    Taking money from your pension in the form of a taxable withdrawal through either the Flexi-Access Drawdown or Uncrystallised Funds Pension Lump Sum options, will trigger the MPAA. It is not triggered by buying an annuity with your pension savings.

    Once triggered, the level of contributions that can be paid into money purchase pension schemes (for example, your Wesleyan personal pension) before incurring an Annual Allowance tax charge, will be restricted to £10,000 per tax year. This includes all contributions paid by yourself, your employer or any other parties. If you have triggered the MPAA, your pension provider will notify you. You should, in turn, notify any other pension providers that you hold a pension with.

    You should consider taking regulated financial advice before taking a taxable lump sum or sums from your pension savings to ensure it is the most suitable option for you, particularly if you want to carry on building up your pension savings.

  • What is the 'Accumulation' part of my pension Plan?

    This part of your pension Plan is where you build up your savings before accessing any of the benefits, often this is referred to as your uncrystallised benefits.

  • What is the 'Flexi-Access Drawdown' part of my pension Plan?

    This is the part of your pension Plan that you have already taken some benefits from, this could be as a result of taking some tax free cash or because you have chosen to take regular or occasional withdrawals from your Plan. Often this is referred to as the crystallised benefits part of your Plan. Further details of this can be found in the Benefit Crystallisation Event (BCE) Certificate issued at the time you took the benefits.

  • What are the Initial and Recurring costs and charges?

    Product and Fund Management charges
    These generally relate to costs and charges arising from the management of the investment fund in which your money is invested and the servicing of the Plan. For example, initial charges paid on every payment into the Plan, switch charges and recurring charges such as fund management, Plan fees, product administration, dealing costs.

    Other recurring charges include transaction and fund costs, which represent the expenses of dealing in the underlying investments of the funds. They are not directly charged to your Plan and are spread across all investors in the fund. They include costs such as:

    • The difference between the price of a fund asset immediately before an order is placed in the market and the price that the trade is actually executed at
    • Commissions paid to brokers
    • Taxes such as Stamp Duty

    Advice charges
    If you have received any financial advice, payment for this will be made as part of the product. For advised sales, there is an ‘Initial Advice Charge’ for each new investment. Wesleyan Financial Services collects any fee directly from the payments you make.

    If you have opted in to the ‘Ongoing Advice Service’, recurring ‘Ongoing Advice Charges’ are collected from your fund value.

    For a full breakdown of all the charges detailed, please contact our Customer Engagement Team on 0800 294 8857.

  • What does it mean to be a mutual organisation?

    As a mutual, Wesleyan doesn't have shareholders so we can work to benefit those who invest in our business – our customers and members. That is why we say, "we are all about you".

  • Who invests my money?

    Our in-house Investments Team, which includes our highly experienced Fund and Property Managers, Analysts and Socially Responsible Investment Team. Together, they manage approximately £7bn of assets, with the main aim of achieving strong long-term performance across our fund range, to maximise the financial returns for our members and customers.

  • What is a Market Value Reduction (MVR) and when does it apply?

    If you’re investing in the With Profits Fund, you should be aware of what a Market Value Reduction (MVR) is.

    In certain scenarios, such as periods of stock market volatility, we might need to apply an MVR. An MVR is an adjustment that can be applied to the value of your investment if you chose to cash-in or withdraw from the fund at certain times, reducing how much you get back.

    We will only apply an MVR if we believe it fairly reflected the value of your investment and that it was necessary to protect our with-profit fund and those policyholders who remain invested.

  • What is Lifestyling?

    Lifestyling involves gradually switching the money you have already built up in certain funds and redirecting any future contributions into our lowest risk fund. The aim of Lifestyling is to reduce the amount of risk your money is exposed to as you approach your selected benefit date.

  • As an employer, why do I receive a statement?

    As you established this pension scheme for your employee, we are required to send the annual statement to you. It is your responsibility to provide a statement to the named employees.

  • How can I get a copy of my Plan schedule or Plan document?

    We would have given you these documents when you first took out your Plan with us. If you would like a copy, please contact us using the phone number on your statement or by email at statements@wesleyan.co.uk.

  • What are the risk ratings of the funds?

    All our funds are rated in one of five categories: Risk Averse, Low Risk/Reward, Moderate Risk/Reward, Moderate-High Risk/Reward and Higher Risk/Reward. The risk rating of each fund is given on their factsheet. Detailed fund factsheets are available here.

    Low Risk/Reward - This means the fund is intended for investors who are looking for better returns than cash-based investments that aim to beat inflation and accept investing a portion of their money in some higher risk assets to achieve this. This means when investments are cashed in they may be worth less than the amount invested.

    Moderate Risk/Reward - This means the fund is intended for investors who are looking for higher returns than cash or fixed interest based investments and accept investing in higher risk assets to achieve this but in a way that limits exposure to frequent market rises and falls. When investments are cashed in, there is a risk that they may be worth less than originally invested.  Money is mostly held in shares and property, with a lower proportion in fixed interest and cash based investments.

    Moderate-High Risk/Reward - This means the fund is intended for investors looking for moderate to high returns and who accept investing mostly in higher risk assets to achieve this. This means when investments are cashed in they may be worth less than the amount invested. It is likely that the value of the investment will move up and down.

    Not all funds are available for all Plans. Please refer to the Plan Document for further details.

  • Why are the charge amounts shown different to those on my Wesleyan Financial Services charge statement?

    Your Wesleyan Financial Services statement includes charges applied relating to all advice, not just on Wesleyan Assurance Society products. Also, the period your Plan statement covers is different, so we would not expect the amounts to match.

  • What are the latest annual bonus rates?

    Read more about our recent bonus rates.

  • Where can I find more information about the With Profits Fund and the annual report to With Profits policyholders?

    You can learn more about our With Profits Funds here.

  • I have a general query about my Plan. Who do I need to contact?

    For regulated financial advice or for queries relating to your Plan, including whether your current level of cover is still right for you, please speak to your Specialist Financial Adviser from Wesleyan Financial Services directly, or call us on 0800 294 8857 and we’ll arrange an appointment for you.

  • What else has affected fund performance?

    In light of the turbulent economic conditions experienced in recent years, you may find our monthly Investment Market updates beneficial on how these factors impact fund performance.

  • Your pension illustration: What is the assumed growth rate on the return on my investment?

    We have assumed that investments in the following funds will grow at the rates shown until you decide to take your benefits.

    1.0% a year: Deposit Fund; Risk Averse Fund

    3.0% a year: Government Bond Fund; Corporate Bond Fund; Low Risk/Reward Fund

    5.0% a year: all other funds

    Your investments may not perform in the way that we have assumed and you should review these regularly.

  • Your pension illustration: Why haven’t I received an illustration for all of my pension Plans?

    There are a range of reasons why we may have not included illustrations as part of your statement, However, if you would like an illustration, please contact us and we will be happy to arrange this for you.

    We do not provide an illustration for your Plan if that Plan’s selected benefit date has passed. Therefore, you will stop receiving an illustration with your statement if you have passed this date.

    We do not provide an illustration for your Plan if that Plan’s selected benefit date is less than two years away from the date the illustration is calculated. Therefore, you will stop receiving an illustration with your statement as you approach this date.

    If you have a Plan that is in Flexi-Access Drawdown, you may not receive an illustration from us.

  • Your pension illustration: Why has my estimated pension changed from previous years?

    The projected pension figure is individual to you, and is calculated based on a number of assumptions about the future: for example, how old you are, when you would like to retire, the extent to which you are making contributions, as well as the future investment returns you will receive. It assumes that you will use your pot to buy a guaranteed income for life (an annuity), and regulation guides us on the annuity rates to use.

    In addition, there are a number of other factors which may influence your projection: for example, investment returns over 2023/24. Some of these may cause a decrease in your projected pension compared to previous years.

    It is important to remember that your projected pension is just an estimate, and the benefits you actually receive at retirement could be very different.

FAQs for conventional pensions

  • What is the Annual Allowance?

    The Annual Allowance, which is currently, £60,000, is a limit on the amount of pension contributions or savings that can be made in a tax year without incurring a tax charge. If your total annual income is more than £200,000 your Annual Allowance could be reduced. The exact limit depends on various definitions of your earnings, and if you are unsure of your Annual Allowance, we recommend you seek regulated financial advice.

  • What is the Money Purchase Annual Allowance (MPAA)?

    Taking money from your pension in the form of a taxable withdrawal through either the Flexi-Access Drawdown or Uncrystallised Funds Pension Lump Sum options, will trigger the MPAA. It is not triggered by buying an annuity with your pension savings.

    Once triggered, the level of contributions that can be paid into money purchase pension schemes (for example, your Wesleyan personal pension) before incurring an Annual Allowance tax charge, will be restricted to £10,000 per tax year. This includes all contributions paid by yourself, your employer or any other parties. If you have triggered the MPAA, your pension provider will notify you. You should, in turn, notify any other pension providers that you hold a pension with.

    You should consider taking regulated financial advice before taking a taxable lump sum or sums from your pension savings to ensure it is the most suitable option for you, particularly if you want to carry on building up your pension savings.

  • What does it mean to be a mutual organisation?

    As a mutual, Wesleyan doesn't have shareholders so we can work to benefit those who invest in our business – our customers and members. That is why we say, "we are all about you".

  • Who invests my money?

    Our in-house Investments Team, which includes our highly experienced Fund and Property Managers, Analysts and Socially Responsible Investment Team. Together, they manage approximately £7bn of assets, with the main aim of achieving strong long-term performance across our fund range, to maximise the financial returns for our members and customers.

  • As an employer, why do I receive a statement?
    As you established this pension scheme for your employee, we are required to send the annual statement to you. It is your responsibility to provide a statement to the named employees.
  • How can I get a copy of my Plan schedule or Plan document?

    We would have given you these documents when you first took out your Plan with us. If you would like a copy, please contact us using the phone number on your statement or by email at statements@wesleyan.co.uk.

  • Why are the expenses charged only approximate?

    The costs of managing your Plan are not taken directly from your Plan value. For non-unitised Plans we calculate the expenses of managing the With Profit Fund and spread this across all Plans. It is therefore not possible for us to calculate the exact charges applicable to your Plan.

  • Where can I find more information about the With Profits Fund and the annual report to With Profits policyholders?

    You can learn more about our With Profits Funds here.

  • I have a general query about my Plan. Who do I need to contact?

    For regulated financial advice or for queries relating to your Plan, including whether your current level of cover is still right for you, please speak to your Specialist Financial Adviser from Wesleyan Financial Services directly, or call us on 0800 294 8857 and we’ll arrange an appointment for you.

  • What else has affected fund performance?

    In light of the turbulent economic conditions experienced in recent years, you may find our monthly Investment Market updates beneficial on how these factors impact fund performance.

  • Your pension illustration: Why haven’t I received an illustration for all of my pension Plans?

    There are a range of reasons why we may have not included illustrations as part of your statement, However, if you would like an illustration, please contact us and we will be happy to arrange this for you.

    We do not provide an illustration for your Plan if that Plan’s selected benefit date has passed. Therefore, you will stop receiving an illustration with your statement if you have passed this date.

    We do not provide an illustration for your Plan if that Plan’s selected benefit date is less than two years away from the date the illustration is calculated. Therefore, you will stop receiving an illustration with your statement as you approach this date.

    If you have a Plan that started before 1 July 1988, you will not receive an illustration.

  • Your pension illustration: Why has my estimated pension changed from previous years?

    The projected pension figure is individual to you, and is calculated based on a number of assumptions about the future: for example, how old you are, when you would like to retire, the extent to which you are making contributions, as well as the future investment returns you will receive. It assumes that you will use your pot to buy a guaranteed income for life (an annuity), and regulation guides us on the annuity rates to use.

    In addition, there are a number of other factors which may influence your projection: for example, investment returns over 2023/24. Some of these may cause a decrease in your projected pension compared to previous years.

    It is important to remember that your projected pension is just an estimate, and the benefits you actually receive at retirement could be very different.

Tax treatment depends on the individual circumstances of each client and may be subject to change in future.